It’s not familiar for company leaders to start a sales strategy with a massive sales number. It’s usually a number that is bigger than the year before and a percent of growth they or the investors deem attainable (not always within reason).
Having a sales goal is crucial, but a sales strategy doesn’t start with the number of sales you need to hit your goal. In fact, a sales strategy ends with hitting sales goals. It’s the strategy that allows you to hit the goal.
Answer These Questions!
Setting a big hairy audacious revenue goal won’t result in the long-term strategic sales you need to sustain growth. But, building a great sales strategy will archive you better results.
Assuming you have sized the market correctly, your leadership team must answer these six questions to create a great sales strategy and constantly execute it. (I’m sure there are more, but these will get you started.)
What’s the big picture?
- What is your position in the market?
- What Ideal Customer Criteria will you use to prioritize prospecting?
- Which are the top companies you need to sell to successfully?
- What value propositions and messages are needed to intrigue and engage each buyer persona?
- What support can sales depend on from every department in the company?
Here’s some help answering each question to build your strategy and position your sales team for success.
What’s the big picture?
We use to think that salespeople should just sell what we tell them to sell. But, to truly grow your business, your reps need to understand your company vision. They need to understand the bigger picture and your ‘why’ so they are motivated and bring that to their conversations with customers.
And don’t think you can tell them once, and they’ve got it. Remind them regularly and provide information as things change in business and the market.
To do this, your leadership team has to agree and align the sales strategy with the company strategy.
What is your position in the market?
Your position in the market drives your marketing and your sales efforts. Misunderstanding your position makes it very hard to generate leads. We all know what happens when the top of the pipeline isn’t full.
For your sales reps to effectively sell, they need to understand your position or how you are viewed by those most likely to buy from you.
Ask questions such as: Are you the low-price leader? Are you seen as the low-price leader? Are you seen as the best solution? The most expensive? The most unique? What do they think of your competitors?
Once you’ve completed your analysis, provide your team with a summary of your findings and a positioning statement they can use.
What Ideal Customer Criteria will you use to prioritize prospecting?
Some of your teams are lucky enough to have plenty of inbound leads, but what about the ones that are? If your sales team has a glut of leads and no way to prioritize them, you need to be sure they understand and use the Ideal Customer Criteria you’ve built.
It’s not about the persona until you know that the company meets the requirements. They need to do the research and prioritize those leads and turn them into prospects.
There’s a lot of confusion between Ideal Customer Criteria and Buyer Persona that you need to iron out. This will prevent a lot of wasted time.
Which are the top companies you need to sell to successfully?
Which stakeholders decide which companies are a top priority for prospecting? In many cases, it’s left to the salespeople. This should be a very strategic move, and sales and marketing leaders need to work together based on the greater strategy to choose.
Salespeople need specific strategies for the companies on their list that are most important to your overall success.
What value propositions and messages are needed to intrigue and engage each buyer persona?
Once you know your position in the market, the marketing team needs to develop the value propositions that support the initiative. The value propositions flip the positioning statement from your point of view to the customer’s point of view. Then the messaging gets built from there.
To write a good value proposition, start with the answers to these two questions:
- What problem is your client having that you can solve with your solution?
- What is unique about the way you solve this problem?
The right messaging will provide your sellers with needed conversations. They can’t sell anything unless they have sales conversations, and this is what most salespeople are lacking these days.
What support can sales depend on from every department in the company?
Even with the answers to all of the above questions, your sales team will still be unsuccessful if they do not have buy-in from every department in the company. Many companies have at least one sales prevention department.
Every member of your company needs to understand the sales team’s goals and how they are expected to achieve them. They can’t reach them without the internal team or the customers’ attention.
Remove the silos and have cross-functional discussions about the customer’s journey and how you can meet the customer where they are and who is best suited to do that, marketing,
Remember, the journey starts when they learn you can solve their problem and continues through the deal, and closes with them becoming a loyal customer.
Sales Strategy Doesn’t Start with the Sales Number
As I said initially, sales strategy doesn’t begin with a sales number—it ends with it. If your sales team only receives a number to hit, how will they be able to hit it?
They will fail and get blamed for it when, in fact, that failure is on the leading team. Set them up for success by building a winning sales strategy.